Outsource security operations without relinquishing control
However, many SOC contracts transfer monitoring but not control. Detection rules, playbooks, and use cases remain with the provider.
5 Pitfalls to Avoid When Choosing an SOC
Vendor lock-in in the context of SOCs
Understand whether your contract creates dependency
Recognizing the 5 pitfalls of the SOC election
Knowing which clauses ensure control
THIS GUIDE WILL CHANGE THINGS FOR YOU
Based on SOC assessments and contract analyses. Tailored for companies with 1,000 or more employees that use an external SOC service provider.
You are familiar with the 5 pitfalls of SOC selection and how to identify them in existing contracts.
You understand why vendor lock-in in the SOC context means 6 to 12 months of effort to switch providers.
You have tough questions for the board and vendors and you know what answers will suffice.
The most common problems faced by companies
Detection rules and playbooks are hosted by the provider—switching providers means losing all documentation.
Offshore teams lacking contextual knowledge can cause delays in an emergency due to communication barriers.
These figures reflect availability, not actual response times during real attacks.
SLAs guarantee monitoring availability, but not defined response times for critical incidents.
There are no exit clauses. When the contract ends, companies are left without their own documentation and control.
already rely on our expertise:
HOW TO SYSTEMATICALLY CLOSE THESE SECURITY GAPS
No need to switch providers—a framework that gives you control over your security operations and lays the groundwork for independent reporting to the board.
Ensure ownership of detection rules and playbooks through a contract
Establish measurable MTTR SLAs and escalation processes
Test the operational analyst team before signing the contract
Define an exit strategy and transition documentation
Clarify intellectual property rights for all content created
Measure SOC performance independently of vendor reports
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